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FAQ

Can I use this product in bathrooms and showers?

Yes. DECO GLAZE™ Colour Coating is guaranteed to adhere to glass and is unaffected by steam and most caustic agents. All glass in this situation is toughened for safety to meet British standards.

How long do I have to wait?

Our lead-time is 10-15 working days from site survey for the home counties and also 10-15 working days otherwise (based on current average work loads). Site survey is normally done within one week of order.

How large can a sheet of glass be?

6mm Splashbacks: Maximum Size toughened  3600mm x 1800mm / untoughened  3600mm x 2200mm

19mm Worktops: 3200mm x 1800mm

Oversize panels up to 4m are available on request.

What does DECO GLAZE Ltd service promise include?

• A Proposal produced from drawings or written measurements for Full Service enquiries
• Site Survey for final measuring
• OptiClear colour-coated glass with polished edges all round glass, toughened where needed
• National Installation Service (including sealing of edges with sealant)

Is the glass affected by heat, steam and water?

No, DECO GLAZE Colour Coating is guaranteed to adhere to glass and is unaffected by steam, boiling water and heat. The glass is toughened where needed, for example a splashback behind a hob. Toughened glass – also sometimes referred to as tempered glass – is up to four times stronger than ordinary annealed float glass. If broken, it disintegrates into small fragments with dulled edges that are unlikely to cause serious injury.

What condition does the wall need to be in?

The glass can be installed over almost any surface, for example: tiles, plaster board, paintwork, MDF and well-adhered wallpaper. The wall needs to be level and free from any protrusions, flaky plaster and dust.

What colours are available?

DECO GLAZE has 48 Classic colours, 12 DecoLuxe metallic and sparkle colours and 8 mirrors. Dark and metallic colours are available for 6mm splashbacks only. Black and Metallic colours are not recommended as worktops due to the thickness of the glass and manufacturing limitations. Black, Aubergine, Storm, Pacific, Anchor and Charcoal coloured worktop requests will come with a mandatory disclaimer, which must be signed. The same applies to all Metallic worktop requests, where again a mandatory disclaimer must be signed.

What is OptiClear glass?

OptiClear glass is ‘low iron’ and the most transparent glass available. This means any colour can be achieved. Regular ‘clear’ glass has a higher content of iron, which gives the glass a green tint; therefore only certain colours can be achieved using ‘clear’ glass. We only you OptiClear glass.

How do you clean Colour Coated glass?

You can clean the glass with any regular glass cleaner and a soft cloth.

What is the guarantee policy on our Colour Coated glass?

We give a written 10-year guarantee on paint discolouration and delamination, and a 12-month guarantee on Full Service installation only.